Since HCC will be implementing a single authentication scheme in the Fall for all users (one user name and one password) we've discovered a mess of issues with email data. Primarily we have a bunch of people without an @hccfl.edu account or they have the email account but are missing a designator identifying that email address as an HR type.
Thus far its about 1,200 people.
Thankfully we are getting a handle on this with the help of the HR department and Alice Scott in the OIT department.
I've got a pretty good idea of what may be causing a student, staff or faculty member to receive an error when logging into MyHCC. I have to check six different things but at least I know what to check and who to contact when we need to resolve this issue.
Wednesday, July 27, 2011
Monday, July 25, 2011
About this Blog
I will be using this blog to communicate the quasi-daily updates on what progress we are making in rolling out our Blackboard Learn and Community system to Hillsborough Community College at the start of the Fall semester 2011.
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