Course Availability Settings

Please note the Course Availability settings have changed with the  service pack update in May. If you have not set your course availability to continuous, students will only be able to access the course from the listed start date through the listed end date of the section. For instructions on how to change the course availability settings please refer to this PDF document on the CITT website.

Exported and Archived Files > 60 days to be Deleted from MyHCC

Exported and Archived files that still reside in courses on the MyHCC servers will be deleted if they more than 60 days old. This is a performance related issue and must be done on a regular basis. If you have archived or exported files within your courses that you wish to keep, please downloaded them to your desktop or other storage device.

The files will be removed this Saturday, June 29th at 2 am during the system maintenance.

Note: We are not removing previous semesters courses from the server. Those courses will still be retained until the Course Removal and Deletion process occurs in October 2013. We will communicate with faculty the dates when the removal of courses will take place. Please refer to the document link above if you have questions regarding this process.

Discussion Board Replies within HTML Tags

Discussion board replies within HTML tags are not displayed.

Steps to Repeat:

1. Enter course.
2. Creating a new thread with tags inserted at the end of the submission in the HTML editor.
3. Attempt to reply.

Expected Result:
The reply text is displayed.

Observed Result:
The reply is not displayed.

Symptoms: The display issue (body of reply not showing) occurs because the body of the reply is rendered within the DIV of class dbParentPost, i.e. within the hidden original post that forms part of each reply. As that entire DIV is hidden, the response body is hidden too.
Target Release: 9.1 SP15 ( Blackboard is working on a patch to resolve this issue that should be available before we upgrade to service pack 15)

MAC OSX 10.8.4 Blackboard Collaborate Issue

Recent security changes released by Apple may prevent Web Conferencing customers from launching Blackboard Collaborate sessions. Customers using OS X Mountain Lion v10.8.4 will be affected. The security changes no longer allow users to auto-launch JNLP files. For more information: http://tiny.cc/vxy9xw

Safe Assign Update

An update of SafeAssign services and Building Block has been released for Blackboard Learn™ 9.1. This update resolves several issues, detailed below in the Resolved Issues section. In addition, this central service release implements a change in SafeAssign's public internet search integration.For more information go to: http://tiny.cc/safeassignupdate

Course Copy Does Not Copy Images

Course Copy Does Not Copy Images in Question Pools

This issue effects Blackboard Learn 9.1 Service Pack 11, which HCC upgraded to in May 2013.

Images attached to questions in a questions pool are not transferred to the new course after a course copy. The questions in the new course contain links to the images in the original course, so if the original course is deleted, the links are broken. There are no errors in the course copy log reporting this.

Blackboard reports this will be fixed in a building block upgrade, thus not requiring any downtime, however they do not report when this updated building block will be released.